Letter: Penalising the motorist

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I recently received a penalty charge notice from Worthing Borough Council for a face down ticket yet if I go to a store to obtain a refund with a receipt face down on their counter the shop does not refuse me a refund as a simple action remedies.

So why are councils allowed to penalise the motorist when a simple re presentation at the Town Hall would illicit a more harmonious outcome?

Anthony F.R. Jupp

Buttermere Close, Horsham