Failings with retail outlets

editorial image

I would like to make a simple point about Horsham District Council’s attempts to attract visitors to Horsham with various attractions.

Unfortunately, due to failings with retail outlets in the town (major stores and pubs) this seems to be akin to letting all the stitches fall out when you’ve all but finished a Christmas jumper.

Several managers in the town fail their customers by either not having enough staff to deal with any expected footfall and some facilities unavailable and two of the principal pubs in the town fail on the delivery of their products (poor standard of food served) so one would wonders why there is not a minimum of communication where satisfaction and lost revenue are so measly lost!

Adrian Coombes

The Sycamores, Kilnwood Vale, Faygate