Horsham care home staff go above and beyond to keep residents smiling

Carers at Rosedale have gone above and beyond to make sure things run as smoothly as possible during the disruption.

Two senior carers, Clare Budgen and Karen Laidler, have moved in to the home to ensure residents are safe and there is no disruption to staffing levels at a time where the health and social care sector is facing unprecedented sickness and absence due to the virus.

When outside entertainment was cancelled to reduce visitors to the home, staff got stuck in providing activities such as pamper afternoons, exercise classes and writing Easter cards, according to deputy manager Hayley Crosby.

She said: “Two carers are qualified hairdressers and have put their talents to good use to keep residents looking and feeling lovely.

“The care team at Rosedale recorded a video dancing to ‘Stand Together’ by Paul McCartney, which proved to be a hit on social media and made the residents laugh during the (many!) takes.”

Owner Rosemary Pavoni, who is currently managing from home as she is shielding, added: “I am so proud of my staff team and their dedication and commitment to our residents at this difficult time.

“I admire their hard work and determination to continue to provide excellent care no matter what. They are stars!”

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