A BROKEN barrier at one of Horsham town centre’s busiest car parks is driving resident mad.
One of the Swan Walk’s automated entry systems failed yesterday at 10am (Monday March 5).
An emergency engineer was on site within an hour but was unsuccessful in fixing the problem as a ‘spare part’ had to be ordered, said staff at the car park office.
Signs were erected to warn customers of the faulty barrier and staff were forced to operate the system manually.
However, one driver describes the ‘chaos’ as she attempted to leave the car park in rush hour yesterday evening.
She contacted the County Times to say: “It was chaos - I was waiting for around 15 minutes.
“I was very frustrated not knowing what the hold up was all about.”
The barrier is currently being repaired.
A spokesperson for Horsham District Council said: “We can confirm that Swan Walk car park in Horsham remains fully open and in use even though one of the two entry/exit barriers at the car park is currently not working because of an electrical fault.
“The remaining barrier is working and Council car parking staff are standing by at busy times to assist customers if needed.
“The faulty barrier is being repaired as soon as possible and we apologise for any inconvenience.”