Spend increase on water improvements

Joanne Fielding’s euphemistic job title (‘metering programme customer engagement manager’) suggests that universal metering is not the moral ‘no brainer’ she would have us believe.

However if she can reassure me that the scheme will not result in a massive rise in revenue for Southern Water (let’s say over ten per cent) and that this will be spent solely on improvements to the infrastructure and not passed on the shareholders, I shall consider my £300 per annum price increase money well spent.

SIMON PACKHAM

Oakhill Road, Horsham