I would like to thank the staff of Wilkinsons, Swan Walk, Horsham, for their help on Friday September 6, when I overbalanced on the escalator, falling and taking my husband with me.
The swift reaction from the member of staff in stopping the escalator saved us from severe injury and the other staff members’ care and concern was most welcome.
Very kind also was the lady who came to our aid and remained to see that we were safe and unhurt. Thanks too to other customers who were most helpful. Fortunately we suffered no injury but were just shaken by the incident.
Nightingale Walk, Billingshurst