RSA boss praises staff after tough six months

RSA's headquarters in Chart Way, Horsham.
RSA's headquarters in Chart Way, Horsham.

A boss at one of Horsham’s largest employers has praised its staff, despite registering disappointing profit results as a company.

Royal Sun Alliance Group, which has an office in Chart Way, released its figures for the first six months of 2012 today (Thursday August 2), showing profits after tax down 41 per cent, due to flooding in the UK and two earthquakes in Italy.

However Adrian Brown, RSA UK and Western Europe chief executive, praised the way staff in the UK, and Horsham especially, had dealt with the challenges presented during the year.

He said: “Overall this is a strong performance despite the weather in the UK.”

Profits after tax were down from £277m to £164m on the same six months from 2011.

Bad weather claims totalled £60m in the UK, as much as they had in the entirety of 2011.

He said that these challenges had only reinforced RSA’s relationship with its customers, through an excellent and speedy service.

However there were good results for the More Than arm of the business, making a £14m profit despite a £40m hit to one of its accounts.

“In West Sussex the More Than marketing team in Horsham is a centre of excellence, helping emerging markets, so the UK business can take reflective glory from what is happening there,” he added.

The big win for RSA was supplying pet, home and wedding insurance for John Lewis.

He also reaffirmed the businesses commitment to the town.

He explained: “Horsham remains a core part of our UK business as an insurer. We are very well positioned in the current market.”

For the full interview read next week’s County Times.